Privacy Policy

Cazeus is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. It also describes your privacy rights and how the law protects you. By using Cazeus, you agree to the collection and use of information in accordance with this policy. We may update this policy periodically, and we encourage you to review it regularly.

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identifiable Information (PII): This includes your name, date of birth, gender, address, email address, telephone number, and national identification details (e.g., passport or driving license numbers) required for account verification and regulatory compliance.
• Financial Information: Details related to your payment methods, such as bank account numbers, credit/debit card numbers, and transaction history. We do not store full payment card details on our servers.
• Transactional Data: Information about your betting activity, deposits, withdrawals, and other financial movements on your Cazeus account.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access Cazeus.
• Usage Data: Information about how you use our website, products, and services, including pages viewed, time spent on pages, and navigation paths.
• Communication Data: Records of your correspondence with us, including emails, chat logs, and telephone calls.
• Marketing and Communications Preferences: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

We use the information we collect for various purposes, including:

• Account Management: To create, maintain, and manage your Cazeus account, including processing your registrations and verifying your identity.
• Service Provision: To operate our gaming services, process your bets, deposits, and withdrawals, and provide customer support.
• Legal and Regulatory Compliance: To comply with our legal obligations, including anti-money laundering (AML) and know your customer (KYC) regulations, and to report to regulatory authorities as required.
• Fraud Prevention: To detect, prevent, and investigate fraudulent or illegal activities and to protect the integrity of our services.
• Security: To ensure the security of our website and services, and to protect your data from unauthorized access or breaches.
• Personalization: To tailor our services, content, and marketing communications to your preferences and interests.
• Analytics and Improvement: To analyze how our services are used, understand user behavior, and improve our website, products, and services.
• Marketing: To send you promotional offers, newsletters, and information about Cazeus products and services that may be of interest to you, where you have consented to receive such communications.
• Communication: To respond to your inquiries, provide support, and communicate important updates regarding your account or our services.

We process your personal data based on one or more of the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., managing your account and processing transactions).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which Cazeus is subject (e.g., AML and KYC requirements, reporting to regulatory bodies).
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided that your fundamental rights and freedoms do not override those interests (e.g., fraud prevention, improving our services, marketing, and network security). We always balance our legitimate interests against your rights and freedoms.
• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose (e.g., sending you marketing communications). You have the right to withdraw your consent at any time.

We may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processors, IT support, identity verification services, and marketing agencies. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• Regulatory and Law Enforcement Authorities: When required by law or regulation, or in response to valid requests by public authorities, including our licensing authority, to comply with legal obligations or to prevent fraud.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• Affiliates: With our group companies and affiliates for internal administrative purposes, and to provide and improve our services.
• Professional Advisors: With our lawyers, auditors, and other professional advisors as necessary to obtain advice or protect our legal interests.

We do not sell your personal data to third parties.

Cazeus implements robust technical and organizational security measures designed to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. These measures include:

• Encryption: Using Secure Socket Layer (SSL) technology to encrypt data during transmission.
• Access Controls: Restricting access to personal data to authorized employees and service providers on a need-to-know basis.
• Firewalls: Employing firewalls and intrusion detection systems to protect our networks.
• Regular Audits: Conducting regular security audits and vulnerability assessments.
• Employee Training: Providing regular data protection and security training to our staff.

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (“Right to be Forgotten”): In certain circumstances, you can request that we delete your personal data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, particularly where we are processing it based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

Cazeus uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. Cookies are small text files placed on your device when you visit our website.

• Essential Cookies: Necessary for the website to function correctly, enabling basic features like page navigation and access to secure areas.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance.
• Functionality Cookies: Used to remember your preferences and choices (such as language or region) to provide a more personalized experience.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Cazeus website.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined based on the type of data, the purpose of processing, and applicable legal or regulatory obligations. For example, we typically retain account and transaction data for a minimum of five years after the closure of your account, in accordance with anti-money laundering regulations.

When your personal data is no longer required, we will securely delete or anonymize it.

Your personal data may be transferred to and stored in countries outside of your country of residence, including countries outside the European Economic Area (EEA), where data protection laws may differ. When we transfer your data internationally, we take appropriate safeguards to ensure that your data is protected to the same standard as it would be within your jurisdiction. These safeguards may include:

• Transferring data to countries deemed to provide an adequate level of protection by the European Commission.
• Using standard contractual clauses approved by the European Commission.
• Implementing other legally recognized transfer mechanisms.

Cazeus services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of Cazeus services after any modifications signifies your acceptance of the updated policy.

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us:

• By Email: [email protected]
• By Mail: [Our Registered Office Address, please note we do not accept walk-in inquiries]