Responsible Gambling

Cazeus is dedicated to providing a safe and enjoyable online gaming environment. We believe that gambling should always be a form of entertainment, never a source of financial or personal distress. Our responsible gambling policy outlines the measures we have implemented to prevent problem gambling and to support our players in maintaining control over their gaming habits. We are committed to upholding the highest standards of player protection, in compliance with the regulations set by our licensing authority. This commitment is integral to the Cazeus experience, ensuring that fun and responsibility go hand-in-hand.

Problem gambling can affect anyone, regardless of their background or financial situation. It is important to be aware of the signs that gambling may be becoming an issue. If you or someone you know exhibits several of the following behaviours, it might indicate a problem:

• Spending more money or time on gambling than you can afford.
• Feeling the need to be secretive about your gambling activities.
• Chasing losses, trying to win back money you have lost.
• Gambling affecting your relationships, work, or studies.
• Feeling anxious, guilty, or depressed because of gambling.
• Borrowing money or selling possessions to fund gambling.
• Lying about the extent of your gambling.
• Thinking about gambling constantly, even when not playing.
• Using gambling as a way to escape problems or feelings.

Recognising these signs early is crucial. Cazeus encourages players to honestly assess their own behaviour.

Maintaining control over your gambling ensures it remains a pleasurable activity. Here are some practical tips to help you gamble responsibly at Cazeus:

• Set a budget: Decide how much money you can afford to lose before you start playing, and stick to it. Never gamble with money you need for essential expenses.
• Set a time limit: Determine how long you will play and adhere to that limit. Regular breaks are important.
• Do not chase losses: Accept that losses are part of gambling. Trying to win back lost money often leads to further losses.
• Avoid gambling under the influence: Alcohol or drugs can impair your judgment.
• Balance gambling with other activities: Ensure gambling does not become your sole form of entertainment.
• Do not gamble when feeling stressed or upset: Emotional states can lead to impulsive decisions.

Cazeus provides tools to help you manage these aspects of your play.

Cazeus offers various self-imposed limits to help you manage your gambling effectively. These tools are available in your account settings and can be adjusted at any time. However, any request to increase or remove a limit will involve a cool-off period before becoming effective, allowing you time to reconsider your decision. Decreasing a limit, conversely, takes effect immediately.

• Deposit Limits: You can set a maximum amount you wish to deposit into your Cazeus account over a daily, weekly, or monthly period. Once this limit is reached, you will be unable to deposit further funds until the period resets.
• Loss Limits: This allows you to define the maximum amount of real money you are willing to lose over a daily, weekly, or monthly period. Once your net losses reach this threshold, you will be prevented from placing further wagers until the period resets.
• Wager Limits: You can set a maximum total amount you wish to wager over a daily, weekly, or monthly period. This helps control the overall volume of your betting activity.

We strongly recommend using these features to maintain control over your spending and playing habits.

If you feel you need a short break from gambling, Cazeus allows you to take a "Time-Out" from your account. This feature temporarily restricts access to your account for a defined period, typically ranging from 24 hours to several weeks. During a Time-Out, you will not be able to log in, deposit, or place any bets. This is a useful tool for a short pause, allowing you to reflect on your gambling habits without committing to a longer exclusion.

Activating a Time-Out is straightforward and can be done through your account settings. Once activated, the Time-Out cannot be reversed until the specified period has elapsed. This ensures the effectiveness of the break you have chosen to take.

For players who feel they need a more significant break from gambling, Cazeus offers a comprehensive self-exclusion program. Self-exclusion allows you to voluntarily close your account and prevent yourself from accessing our services for a longer, predetermined period, typically ranging from six months to five years, or even permanently. During a self-exclusion period:

• Your Cazeus account will be immediately closed.
• You will be removed from all marketing and promotional mailing lists.
• You will not be able to open new accounts with Cazeus.
• We will take all reasonable steps to prevent you from gambling on our platform.

Self-exclusion is a serious commitment. Once activated, it cannot be reversed until the chosen period has fully expired. To initiate a self-exclusion, please contact our customer support team who will guide you through the process. We encourage you to consider self-exclusion if you are struggling to control your gambling.

Cazeus is strictly committed to preventing underage gambling. Our services are intended solely for individuals who are 18 years of age or older, or the legal age of majority in their jurisdiction, whichever is higher. We employ robust age verification procedures during the registration process, including requesting identification documents, to confirm the age of our players. Any attempt by a minor to register or gamble will result in the immediate closure of the account and forfeiture of any winnings.

We encourage parents and guardians to take an active role in supervising their children's online activities. If you share your computer or mobile device with minors, consider installing internet filtering software to prevent access to gambling sites. It is also advisable to keep your Cazeus account details confidential and logged out when not in use.

To help you monitor the duration of your gaming sessions, Cazeus offers 'Reality Checks'. This feature provides periodic pop-up notifications during your play, reminding you how long you have been logged in. The notification will also display your session's net winnings or losses and offer you the option to continue playing or to log out. You can typically set the frequency of these reminders, for example, every 30 minutes or every hour.

These regular prompts are designed to encourage you to take breaks, reflect on your playing time, and make conscious decisions about whether to continue. We believe that informed choices lead to more responsible gambling and a more enjoyable experience at Cazeus.

Understanding your own gambling habits is the first step towards responsible play. Cazeus encourages you to regularly take a self-assessment to evaluate your relationship with gambling. Consider the following questions honestly:

• Do you spend more money on gambling than you intend?
• Do you find it difficult to stop gambling once you start?
• Has gambling caused you any financial problems?
• Have you ever lied to others about your gambling activities?
• Do you gamble to escape from worries or problems?
• Do you feel anxious or irritable when you cannot gamble?
• Has gambling negatively impacted your relationships or work?
• Do you try to win back money you have lost by gambling more?

If you answered "yes" to several of these questions, it may indicate that your gambling is becoming problematic. We recommend you consider using the responsible gambling tools available on Cazeus, such as setting limits, taking a time-out, or self-excluding. Seeking professional help is also a courageous and effective step. Remember, responsible gambling is about staying in control, and Cazeus is here to support you.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)